We're looking forward to seeing you on the slopes soon!
Please ensure you check the latest information before your visit. In accordance with the latest government advice face coverings are now optional for our team and guests, if you would like to wear one but forgot your own, we have reusable neck tubes available to purchase on arrival for £5.
Please arrive 30 - 45 minutes before the start time of your activity and bring along warm waterproof clothing, you can now hire a jacket and/or trousers, just £7 for 1 item or £12 for both.
We have contactless check in for all our sessions using the QR Code your booking confirmation email. You can check in at our Self Service Screens or Reception Desk both on the Ground Floor. We will only be accepting card or contactless payments.
If you are taking to the slopes with a Lift Pass you must meet our minimum slope standard, be able to control speed & direction, perform controlled linked turns, stop when required & use the button lift unassisted.
Once you have collected your tickets follow our Steps to the Snow and you’ll be ready to take to the snow in no time...
- Equipment Collection - Skis, Snowboards, boots and helmets are included in the cost of your session, equipment can be collected at the Equipment Collection Desk in the rental area. Please ensure you know your height, weight and shoe size to enable our team to set up your equipment correctly. If you have your own clothing please bring this along.
- Helmets - Helmets are compulsory for all Snow Sessions and will be provided at the Equipment Collection desk. If you have your own please bring this with you.
- Kit Up Area - Please use our designated kit up area to put on your boots and helmets.
- Lockers - Lockers are free and are locked with your own unique 4 digit code.
- You are then ready to take to the snow, if you have a Lift Pass you can head onto the slope at the start time of your session, if you're having a lesson or going on the Ringo Slide your instructors name and meeting point will be written on your ticket. Please wait in the Kit Up Area to meet them.
For any questions you have before you visit give our team a call on 01442 241321.
IMPORTANT: If you, or any member of your party has COVID-19 symptoms or is self-isolating due to having been in contact with someone in the last 14 days who is confirmed to have COVID-19, please do NOT visit The Snow Centre. If you have a booking aleady, please contact the team as soon as possible before your session start time on 01442 241 321 or e-mail information@thesnowcentre.com to re-arrange your booking.
