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Neilson Mountain Experts

If you’re looking for free on-the-mountain guiding and coaching, then look no further!

We’re the only UK ski company to offer guiding and coaching from fully qualified ski and snowboard instructors, local to your resort, throughout the season. We call them Mountain Experts.

Your Mountain Expert will not only show you the best slopes and coffee stops on the mountain, but give you tips on your technique to make you a more confident skier or boarder at the same time.

The sessions are available to anyone aged 18 or over (or 12 in school holidays), staying in a Mountain Collection hotel, chalet hotel or catered chalet in Andorra, Austria, France or Italy. You just need to be comfortable skiing or boarding on blue or red runs and you can sign up for a variety of sessions throughout your holiday.

Explore the area, improve your technique or even try out freestyle in the park; we have sessions to suit all levels and ambitions! We guarantee each guest will get at least two sessions per week (if you want to of course!)

And remember, it’s completely free and available to anyone staying in a Mountain Collection hotel, chalet hotel or catered chalet in Andorra, Austria, France or Italy.

Read more about The Neilson Mountain Experts on the Neilson website.

The word from the slopes

  • “Love it here. Great slope and the staff are really friendly. Also love the Alpine bar and viewing area. So pleased to have it back.”

  • “We went to the snow centre in preparation for skiing holidays coming up. Due to Covid, the children will not have been skiing for 3 seasons by the time we go. Their confidence was therefore extremely low. The staff were so friendly and helpful. The tuition was excellent. A big thank you to everyone at the centre for getting their confidence back, especially Katrina Needham; Andy Thomson; Linda Forbes; Louise Carey and Tamara. We will definitely be back.”

  • “Facility is excellent, we’ll organised and very friendly. Had a personal session with Chris Smith, enthusiastic, great guidance and patience.”

  • “The snow centre is easy to find. There is plenty of parking and it's free. The coffee shop is really nice, you can watch the slope from there. Service was quick and staff members were very friendly. My daughter did a group lesson with James Taylor and loved it. He was excellent and made it fun and safe.”