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Steps to The Snow...

We’ve been waiting for you! We’re looking forward to welcoming you back to the slopes soon.

Please ensure you check the latest information before your visit as our guests and team safety is top priority. There will be sanitisation stations throughout the centre, so please use these during your visit and respect social distancing at all times. Face coverings are optional for our guests and team, if you would like to wear one but forget yours we have reusable neck tubes available to purchase on arrival for £5.

All bookings should now be made in advance and we ask guests to arrive 30 - 45 minutes before your session. Please arrived dressed for the slopes or have your warm clothing with you as we are unable to offer clothing hire - our changing cubicles are now back open. If you have your own equipment please bring this along too. 

Use your QR code on your Booking Confirmation for quicker check in either at our Self Service Check In or Recepton, both on the Groud Floor. We will only be accepting card or contactless payments

Equipment & helmets are included with all Snow Sessions and these can be collected on the 1st floor in the Kit Up Area. If you are bringing someone for their snow session who needs assistance, we ask that only 1 supporting adult enters the Kit Up Area with them. You can view the slope from The Lodge Bar & Kitchen on the 2nd Floor. 

Session start times have been staggered and we still have a reduced slope capacity. Ticket checks will be taking place with a new contactless scanning system. 


All equipment and helmets will be sanitised after every use, and all touchpoints and hand rails will be wiped and sanitised regularly. 


After your session on the slope why not join us in The Lodge Bar & Kitchen on the 2nd floor to enjoy a rereshing drink or a bite to eat. The Lodge offers a full menu with drinks, snacks, meals and alpine favourites available 7 days a week. Check out our menu here

Please remember to take all your belongings with you when you leave The Snow Centre as we cannot store Lost Property right now. 

IMPORTANT: If you, or any member of your party has COVID-19 Symptons or is self isolationg due to having been in contact with someone in the last 14 days who is confimed to have COVID-19, please DO NOT visit The Snow Centre. If you have a booking already please contact our team as soon as possible before your session start time on 01442 241 321 or e-mail to re-arrange your booking free of charge. 

The word from the slopes

  • “Love it here. Great slope and the staff are really friendly. Also love the Alpine bar and viewing area. So pleased to have it back.”

  • “Incredible welcome and help from the staff! First trip back since before lockdown and it was well worthwhile. Lovely welcome and talk through the new set up. Then my son had an issue with his own kit and the guys couldn’t have been more helpful - very kind and very knowledgeable. The snow as good as ever and the cafe a good finish to a great time. Thank you all!”

  • “The Hemel ski centre has a great atmosphere, the instructors are friendly and helpful, it’s just an all round really well run place”

  • “Had a great time at the snow centre, went once before lockdown and was good to be back. I had a one on one lesson which was good but went too quickly. I’ll try to book two lessons on the same day so I can keep up with progress. It was all well managed and seemed to have good Covid measures in place.”