The Snow Centre is temporarily closed. Click here for the latest information.

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Coronavirus

Coronavirus (COVID-19)

Statement from our Managing Director:

"Following Boris Johnston’s latest announcement last night ( Sunday 10th May ) I can confirm The Snow Centre will not be opening before the start of July at the earliest.

Over the last few weeks we have been considering various plans for when we can reopen. The safety of our team and of our guests is our number one priority and we will only consider reopening when we are confident we can create and deliver a safe environment for our team to work in, and for our guests to enjoy their snow sports experience. We will continue to monitor the latest government guidelines and timelines, and will keep you updated on our plans.

While we are closed, we have been carrying out essential maintenance and cleaning to ensure we are in great shape when you come back to visit us!

We are also in regular contact with all our team to keep The Snow Centre team spirit alive and well.

If you have any thoughts, concerns, or ideas, please do not hesitate to contact me at ian.brown@thesnowcentre.com 

I look forward to welcoming you back when it is safe to do so.

See you all soon.

Ian Brown
Managing Director"

Updated 12:48 Monday 11th May 2020

I have an activity booked for before July. What do I do?

If you have an activity booked between now and 30th June you will be receiving an e-mail shortly. This will detail the options available to you and what to do next.

If you would like to discuss the options more urgently you can call us on 01442 241321 Monday-Friday 10am-6pm or complete our Enquiry Form and we will get back to you within 72 hours.

What happens to my membership?

If you are a member for some or all of the dates we are closed, we will be extending your membership period by 6 months. This will automatically be applied so you can continue to take advantage of all the benefits of your membership. 

Will you extend my vouchers?

If you have e-Vouchers or Gift Experiences that were purchased directly from The Snow Centre from 21st March 2019 onwards, we will extend the expiry of these by 6 months. You do not need to do anything, the voucher or coupon will be automatically extended. 

What happens with my 6 Pack of Lessons?

We want you to be able to take your 6 Group Lessons or Sessions as soon as possible, but as we have had to change the way our lessons operate, you won’t be able to use your lessons before the original expiry date of 31st August 2020.

Your 6 Pack coupons have been automatically extended to expire on 31st August 2021. You do not need to do anything, simply book your sessions online using your original coupon codes. We will e-mail you when we start to offer group lessons. 
 

Can my Groupon vouchers be extended?

We want you to still be able to enjoy your snow sessions at The Snow Centre so we have agreed with Groupon that your vouchers can be extended for a year.

Your vouchers have been revalidated and are now valid until 31st July 2021, excluding 24th October 2020 - 21st February 2021.

As soon as we are able to offer 2 Hour Group Lessons, you can book your session online using your Groupon deal codes. Keep an eye on our Facebook, Instagram and Twitter pages for up to date info.

The word from the slopes

  • “Having never been skiing before, I booked in for the full-day introductory course. The instructor Richard was extremely patient and allowed me to get to grips with the basics at my own pace. The Snow Centre is a very impressive facility, with the learning slope separate from the main slope so you don't feel under pressure if you are a beginner. Overall I really enjoyed it and would definitely go back.”

  • “Had a 2 hour adult woman’s group with Alan who is amazing, very patient And explains things in such a simple way you can progress with ease he paid attention to everyone in the class which was lovely ...!!”

  • “Thank you Julie for your kind hearted gesture this morning of buying a coffee for all NHS workers - it was definitely what I needed ready to face a busy shift! The coffee was lovely - as were you, and I will definitely pop in more often, as it is such a convenient place for a quick pick me up! Thank you!!”

  • “Huge thanks to Craig,or Carl, sorry can't remember which who was amazing loading sit skis yesterday. Also Beeman with his ever helpful how are you, can I help greetings. Snow really good as well.”