We're looking forward to seeing you on the slopes soon!
Please arrive 30 - 45 minutes before the start time of your activity and bring along warm waterproof clothing, you can now hire a jacket and/or trousers, just £7 for 1 item or £12 for both.
We have contactless check in for all our sessions using the QR Code your booking confirmation email. You can check in at our Self Service Screens or Reception Desk both on the Ground Floor. We will only be accepting card or contactless payments.
Anyone taking to the slopes with a Lift Pass must meet our minimum slope standard:
- Be able to control speed & direction
- Perform controlled linked turns
- Stop when required
- Use the button lift unassisted
Once you have collected your tickets follow our Steps to the Snow and you’ll be ready to take to the snow in no time...
- Equipment Collection - Skis, Snowboards, boots and helmets are included in the cost of your session, equipment can be collected at the Equipment Collection Desk. Please ensure you know your height, weight and shoe size to enable our team to set up your equipment correctly. If you have your own clothing please bring this along.
- Helmets & Gloves - Helmets are compulsory for all Snow Sessions and will be provided at the Equipment Collection desk. If you have your own please bring this with you.Gloves are compulsory so please bring these along with you or they can be purchased at reception for £12.
- Kit Up Area - Please use our designated kit up area to put on your boots and helmets.
- Lockers - Lockers are free and are locked with your own unique 4 digit code.
- You are then ready to take to the snow, you can head out onto the slope at the start time of your session.
For any questions you have before you visit give our team a call on 01442 241321
